Các ngân hàng phải tiếp nhận khiếu nại của khách liên quan đến thẻ

16:16 19/06/2018

Ngân hàng Nhà nước vừa ban hành văn bản yêu cầu các tổ chức cung ứng dịch vụ thanh toán thẻ thực hiện việc tiếp nhận, xử lý tra soát, khiếu nại của khách hàng theo quy định.

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