Các ngân hàng phải tiếp nhận khiếu nại của khách liên quan đến thẻ

16:16 19/06/2018

Ngân hàng Nhà nước vừa ban hành văn bản yêu cầu các tổ chức cung ứng dịch vụ thanh toán thẻ thực hiện việc tiếp nhận, xử lý tra soát, khiếu nại của khách hàng theo quy định.

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