J&T Express nỗ lực hoàn thiện chu trình trải nghiệm của khách hàng
(Baothanhhoa.vn) - Sự bùng nổ mạnh mẽ của mua sắm trực tuyến thời gian qua mang đến cho các doanh nghiệp hàng loạt cơ hội cũng như thách thức nhằm mang lại trải nghiệm tốt nhất cho khách hàng, đặc biệt là các doanh nghiệp chuyển phát nhanh khi đóng vai trò quan trọng trong khâu cuối của quá trình mua sắm. Các đơn vị vận chuyển, tiêu biểu là thương hiệu Giao hàng chuyển phát nhanh J&T Express đã thể hiện những nỗ lực trong việc cải thiện chất lượng dịch vụ và lấy người tiêu dùng làm trọng tâm nhằm đảm bảo hoàn thiện chu trình trải nghiệm của khách hàng khi sử dụng dịch vụ.
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