Hành khách tự chấm điểm chất lượng dịch vụ sân bay Nội Bài
Cảng hàng không quốc tế Nội Bài vừa đưa vào thử nghiệm hệ thống nhận thông tin phản hồi điện tử (eSmile) tại Nhà ga T2 để tiếp nhận nhanh mọi ý kiến phản hồi của hành khách về mức độ hài lòng chất lượng dịch vụ.
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